Privacy Policy
FXGT is a brand name operated by GT Global Ltd, a company registered in Seychelles, with
registration number 8421720-1 and registered address is Suite 18, Third Floor, Vairam Building,
Providence, Mahe, Seychelles, licensed and regulated by the Seychelles Financial Services
Authority (FSA) under the Securities Dealer’s License Number SD019. (the “Company” and/or
“FXGT”).
The Company prepared this Privacy Policy (the “Policy”) which provides an overview and an
explanation as to how we treat the personal information of individuals who are users of our
website https://fxgt.asia (the “Website”) and including but not limited to the use of any of our
products, services or applications in any manner.
FXGT processes personal data collected from users of its website, services, and applications,
including but not limited to WebTrader and Mobile Applications. By using any of these platforms,
users agree to this Privacy Policy.
FXGT is committed in taking all reasonable steps in safeguarding the privacy and handle the
personal data of its Clients in an open and transparent manner. We consider the privacy and
integrity of the personal data of our clients as one of its highest priorities and devote the maximum
amount of attention to keep the said data safely stored as well as used appropriately.
By continuing to use this Website, and/or any other services and products offered by and through
FXGT, the Client confirms that he is of legal age, and expressly agree with this Privacy Policy and
consent to the Company’s processing of data, by manual and/or automated means. This includes
the collections, recording, organization, structuring, storage, adaptation or alteration, retrieval,
consultation, use, disclosure by transmission, disclosure, dissemination or otherwise making
available, alignment or combination, restriction, erasure and/or destruction of personal data.
All informational material collected on this website is held by the Company in the strictest
confidentiality.
This Policy:
- provides a summary on how FXGT collects, processes and uses its Client’s personal
data and informs the Client about his/her rights; - is directed to all natural persons who are either current or potential clients of the
Company, or are authorized representatives/agents or beneficial owners of legal
entities; - is directed to natural persons who had a past business relationship with FXGT;
- provides information about when FXGT shares and distributes the personal data of its
Clients with third parties and other entities of the FXGT Group.
For the purposes of this Policy the following shall apply:
Personal data shall mean any information relating to the Client which identifies or may identify
him/her, and which includes, for example, his/her name, address and identification number.
Group shall mean any entity controlled by or controlling FXGT and entities under common
ownership and control with FXGT where control means any director or indirect control, of the
majority of the voting rights or capital of an undertaking.
- Collection of Information
In order to open an account with the Company, the Client must first complete the registration
form and then respectively the account verification form, which both requires him/her to provide
some personal information. While completing the registration form and the account verification
form the Client is requested to disclose private, personal information in order to enable the
Company to evaluate his/her application and comply with relevant rules and regulations.
At that stage, the Client is requested to agree with the terms listed in the provided Privacy Policy.
The Client confirms acceptance of these terms by ticking the box on the registration form. If the
Client does not choose to tick the box, then it is considered that the Client is not giving his/her
consent and the Company cannot collect and process his/her data neither provide any additional
services to him/her.
If the Client gives the Company his/her specific consent for processing then the lawfulness of such
processing is based on that consent. The Client also consents when the Company is transferring
his/her personal information to third parties around the world where this is necessary for the
Company to fulfil its contractual obligations to its Clients. Moreover, the Client has the right to
revoke consent at any time. However, any processing of personal data prior to the receipt of
his/her revocation will not be affected.
The Company is obligated to collect such personal data not only for the commencement and
execution of a business relationship with the Client but also for the performance of the Company’s
contractual, regulatory, statutory and legal obligations.
Note: If the Client does not provide the Company with the required information, then the Client
will not be allowed to commence or continue the above-mentioned business relationship with the
Company. - Information Required
The Company must collect or/and receive the Client’s personal information in order to his/her
account with the Company and accept him/her as a Client of the Company. The Company also
reserves the right and the duty to check the accuracy of the Client’s information/documentation
contained in the Company’s database by periodically requesting from the Client to update or/and
correct or/and confirm the accuracy of the information/documentation. The Company collects
personal data from users of all its platforms, including but not limited to WebTrader and Mobile
Applications, in order to comply with legal and regulatory obligations. The personal information
required includes but is not limited to the following:
a) Name
b) Date of Birth
c) E-mail address
d) Passport/ID
e) Home address
f) Financial Situation
g) Trading Activity - Use of Personal Information
The Company is committed in taking all reasonable steps in safeguarding the privacy and handle
the personal data of its Clients in an open and transparent manner. Personal data will also be
processed for managing services across the WebTrader and Mobile App platforms. This includes
processing transactions and maintaining the security of these platforms. For this reason, the
Company processes the Client’s personal data in accordance with all data protection laws and
regulations for the following reasons:
A. Anonymous Statistical Data
The Company may collect anonymous statistical information in order to ensure that it meets the
needs of its Clients. By collecting such data, the Company is able to monitor and improve the
services which it offers to its existing and potential Clients. The Company may share such
information with third parties.
B. Identity Verification Information
The Company must confirm the identity of the Client before entering a Client relationship.
Therefore, the Company needs to perform its due diligence measures and apply the KYC principles
(Know-Your-Customer) in order to prevent actions, such as Money Laundering and Financial
Terrorism, as well as perform its duties imposed by law. As such, the Company collects the Client’s
identity verification information (e.g., ID card or Passport or Driving License or other governmental
proof of identification, as permitted by applicable laws). The Company also request from its Clients
to provide documents for the verification of address (e.g., recent Utility Bill, Bank
Statement/Reference etc.). Other use of Client’s Information includes:- to provide the Client with services that he/she has requested including processing
transactions; - to maintain Client’s personal profile; to manage Client’s account; to contact the Client
when necessary or appropriate in relation to the services being provided to him/her,
including via a third-party mailing platform; - to keep the Client updated in relation to matters such as contracts he/she traded and
activities of the Company; - to manage and administer the products and services provided to the Client;
- to develop an understanding of the products and services that the Client may be interested
in obtaining from the Company and to tailor the Website to Client’s needs and interests; - to create impersonalized statistical data;
- to conduct surveys and questionnaires;
C. Compliance with legal obligations
There are a number of legal obligations emerging from the relevant laws to which the Company is
subject to as well as statutory requirements. There are also various supervisory authorities whose
laws and regulations we are subject to.
Such obligations and requirements impose on us necessary personal data processing activities for
credit checks, identity verification, compliance with court orders, tax law or other reporting
obligations and anti-money laundering controls.
These include amongst others transaction reporting requirements, assessment of the clients’
knowledge and experience, FATCA and CRS reporting.
D. Safeguard of legitimate interests
The Company processes the Client’s personal data in order to safeguard the legitimate interests
pursued by the Company or by a third party. A legitimate interest is when the Company has a
business or commercial reason to use the Client’s personal information. However, even then, it
must not unfairly go against what is right and best for the Client.
Such processing activities may include: - Initiating court proceedings and preparing the Company’s defense in litigation procedures,
- Means and processes the Company undertakes to provide for the Company’s IT and
system security, preventing potential crime, asset security, admittance controls and antitrespassing measures, - Measures to manage business and for further developing services and offers,
- Sharing the Client’s personal data within the FXGT Group for the purpose of
updating/verifying his/her personal data in accordance with the relevant Anti-Money
Laundering Compliance Framework, - The transfer, assignment (whether outright or as security for obligations) and/or sale to
one or more persons and/or charge and/or encumbrance over, any or all of the Company’s
benefits, rights, title or interest under any agreement between the Client and the Company. - Sharing the Client’s contact details with the referring Affiliate/IB for onboarding and
support purposes, where the Client has been referred under an Affiliate program. This data
sharing is based on the Company’s legitimate interest in ensuring service quality and client
retention, and may be withdrawn by the Client at any time via their Client Portal.
E. Marketing Purposes
The Company may use the Client’s personal data, such as location or trading history to deliver any
news, analysis, research, reports, campaigns and training opportunities that may interest the Client,
to his/her registered email address. The Client always has the right to change his/her option if
he/she no longer wishes to receive such communications.
- to provide the Client with services that he/she has requested including processing
- Third Parties
In order for the Company to perform its contractual and statutory duties, the Client’s personal data
may be provided to various departments withing the Company as well as other companies of the
FXGT Group. Moreover, the Client’s personal data may be distributed and further used by trusted
third parties such as, inter alias, various service provides and banking/financial institutions, through
which trading operations and the related transactions will take place, so that the Company
performs its obligations. These service providers and banking/financial institutions enter into
contractual agreements with the Company by which they observe confidentiality and data
protection in accordance with all data protection laws and regulations.
Furthermore, the Company may disclose the Client’s data for the following reasons:- Supervisory and other regulatory and public authorities, notary offices, tax authorities,
criminal prosecution authorities as much as a statutory obligation exists.; - Credit and financial institutions such as banks, payment systems and processors, electronic
money institutions, institutions participating in the trade execution and execution venues
(for example regulated markets, multilateral trading facilities, trade repositories and other
local or foreign brokers) - External legal consultants authorised by the Company
- Financial and business advisors authorised by the Company
- Auditors and accountants authorised by the Company
- Marketing and advertising agencies
- Fraud prevention agencies
- File storage companies, archiving and/or records management companies, cloud storage
companies - External authorised processors for processing client data
- Debt collectors subject to bankruptcy or insolvency claims
- Potential or actual purchasers and/or transferees and/or assignees and/or charges of any
of the Company’s benefits, rights, title or interest under any agreement between the
customer and the Company, and their professional advisers, service providers, suppliers
and financiers. - Business Introducers/Affiliates or other third-party service providers in order to process
obligations arising from the agreement with the Client. - Any company of the FXGT Group, which shall mean any of the ultimate holding companies
and their respective subsidiaries/sister companies and/or companies sharing the same
management and ownership. - The Company’s employees so as to exercise their duties in the course of their
employment/engagement with the Company. - The Client acknowledges and accepts that if they are referred to the Company through an
Affiliate or Introducing Broker (“IB”), certain personal data, including but not limited to full
name, email address, and telephone number (“Personal Data”), will be automatically shared
with the referring Affiliate/IB by default. This setting is activated upon account creation to
enable the Affiliate/IB to provide ongoing support and account-related assistance. - It is provided that, Clients retain the right to revoke such access at any time through their
client portal. If a Client does not wish for their Personal Data to be accessible by the
referring Affiliate/IB, they may opt out by navigating to Settings > Security > Personal Data
in their Client Portal and disabling this feature. This disclosure policy applies solely to
Clients who have been referred by an Affiliate/IB. If a Client has not been referred by any
Affiliate, their Personal Data will not be shared with any third party, including Affiliates or
IBs.
- Supervisory and other regulatory and public authorities, notary offices, tax authorities,
- Marketing Activities
The Company may process the Client’s personal data in order to inform the Client about products,
services and offers that may be of interest to him/her. The personal data that the Company
processes for this purpose consists of information the Client provided to the Company and data
the Company collected or/and inferred when the Client uses its services, such as information on
the Client’s transactions. Marketing communications may also be delivered through the
WebTrader and Mobile Applications, where users may receive notifications or updates about
services or offers. The Company studies all such information to form a view on what may the Client
need or what may interest him/her. In some cases, profiling is used, i.e., the Company processes
the Client’s data automatically with the aim of evaluating certain personal aspects in order to
provide him/her with targeted marketing information on services/offers.
The Client has the right to object at any time to the processing of his/her personal data for
marketing purposes or unsubscribe to the provision of marketing related emails by the Company,
by contacting at any time the Company’s customer support department via email at
[email protected]. - Period of personal information keeping
The Company will keep the Client’s personal data for as long as a business relationship exists with
the Client, either as an individual or in respect of the Company’s dealings with a legal entity the
Client is authorised to represent or is beneficial owner. Once the business relationship with the
Client ends, the Company is required to keep the Client’s personal data for a maximum period of
seven years to meet its regulatory and legal requirements.
When necessary or required to meet other legal, contractual or/and regulatory requirements,
resolve disputes, prevent fraud and abuse, or enforce the Company’s terms and conditions, the
Company may also keep for the Client’s personal data for additional three years, even after the
above-mentioned period. Where the Company does no longer need the Client’s personal data, it
will be securely deleted or destroyed. - Rights of the Client
The Client has the following rights regarding the personal data collected by the Company:
A. The Client will have access to his/her provided personal data in order to check whether it
is correct and that the Company is lawfully processing it.
B. The Client can request to rectify/correct his/her personal data provided to the Company.
This will enable the Client to correct or complete any incorrect or incomplete data. The
Company may also request additional information and documentation in order to validate
the need for the requested change of data.
C. The Client can also request to erase his/her personal data provided to the Company. This
erasure of the personal data will result in the closure of the Client’s account and
termination of the client relationship. However, the Company is obliged to keep the Client’s
personal data in its records in order to perform and comply with its legal and regulatory
requirements. The Client’s personal data will be maintained in the Company’s records for
at least seven years following the termination of the client relationship, unless other terms
for the maintenance of data or documents are prescribed by law.
D. The Client can object to the processing of his/her personal data where the Company relies
on a legitimate interest and there is something about the Client’s particular situation which
makes him/her want to object to processing on this ground. If the Client lodges an
objection, the Company will no longer process the Client’s personal data unless the
Company can demonstrate compelling legitimate grounds for such processing which
override the Client’s interests, rights and freedoms or processing is required for the
establishment, exercise or defense of legal claims.
E. The Client also has the right to object to his/her personal data being processed for direct
marketing purposes. This also includes profiling in as much as it is related to direct
marketing. If the Client objects to processing for direct marketing purposes, then the
Company shall stop the processing of the Client’s personal data for such purposes.
F. The Client can request to receive a copy of the personal data concerning him/her in a
format that is structure and commonly used and transmit such data to other organizations.
The Client also has the right to have his/her personal data directly transmitted by the
Company to other organizations requested by the Client. - Geographical Area of Processing
As a general rule, the Client’s data may be processed by or/and transferred to other companies of
the FXGT Group, and sometimes processed or/and transferred to countries inside or/and outside
the European Union/European Economic Area (EU/EEA), as well as service providers who are
engaged on the Company’s behalf and who are inside or/and outside the European Economic Area
(EEA). Processing of personal data from users accessing the WebTrader and Mobile Applications
will be subject to the same geographical processing and data protection protocols as all of the
Company’s platforms. - Security
The Company uses appropriate technical, organizational and administrative security measures to
protect the information collected through all of the Company’s platforms, including but not limited
to the WebTrader and Mobile Applications. These measures aim to safeguard stored data from loss,
misuse, unauthorized access, disclosure, alteration, or destruction. However, it is important to note
that no company or service can guarantee absolute security. Factors such as unauthorized access,
hardware or software failures, and other unforeseen events may compromise the security of user
information at any time.
Among other practices, the Client’s account is protected by a password for his/her privacy and
security. The Client must prevent unauthorised access to his/her account and Personal Information
by selecting and protecting his/her password appropriately and limiting access to his/her computer
or device and browser by signing off after he/she has finished accessing the account.
Transmission of information via regular email exchange is not always completely secure. However,
the Company exercises all possible actions to protect the Client’s personal data, yet it cannot
guarantee the security of Client data that is transmitted via email; any transmission is at the Clients’
own risk. Once the Company has received the client information it will use procedures and security
features in an attempt to prevent unauthorised access.
FXGT will not be liable for unlawful or unauthorized use of the Client’s personal
information/passwords/username/login etc., due to misuse or misplacement of passwords,
negligent or malicious intervention and/or otherwise.
When the Client emails the Company, or uses the Live Chat feature, he/she may be requested to
provide some additional personal data, like his/her name or email address. Such data will be used
to respond to him/her query and verify his/her identity. Emails are stored on the Company’s
standard internal contact systems which are secure and cannot be accessed by unauthorised
external parties. - Links of other websites
The Website may include links to other websites on the internet. The Company is not responsible
for the content of these sites or for any other privacy practices on these internet sites. The Client
should read the terms of use and the privacy statements of any such websites. The Company terms
of use and its Privacy Policy apply only to information collected by the Company in accordance
with this Policy. - Minors
FXGT is not available for users under the age of 18 (or the age requiring of legal consent of the
jurisdiction the user is located in) (a ”Minor”). The Company does not knowingly collect personal
information from or about Minors. If you are a Minor, you should not download or use any of our
services nor provide any personal information to us. If the Company becomes aware that a Minor
has shared any information with us, the Company will delete such information. If you have any
reason to believe that a minor has shared any information with us, please contact us at
[email protected]. - Updates to this Privacy Policy
The Company reserves the right to modify or amend this Privacy Statement unilaterally at any time
in accordance with this provision.
If any changes are made to this privacy statement, the Company shall notify the Client accordingly.
The revision date shown on at the end of this page will also be amended. However, the Company
does encourage the Client to review this Privacy Policy occasionally so as to always be informed
about how the Company is processing and protecting the Client’s personal data.
