What personal information do I need to register?
Please provide the following information in order to register:
- Full name
- Email address
- Password
- Country of residence
- Mobile number
Get help with your account or browse answers on specific markets and products.
What personal information do I need to register?
Please provide the following information in order to register:
Are there any age restrictions to open an account?
The Company’s services are available to persons aged 18 or older, or otherwise of legal age in their country of residence.
How long does it take to register an account?
Registering an account takes less than a minute. After you register and log in to your client portal, a pop-up window will appear with verification steps. Click Continue, and a verification code will be sent to your registered email address. Once you receive the code, enter it in the designated field and click Confirm to activate your account.
When can I start trading?
Please note that you must first verify your account before you start trading. Once the company approves the KYC documents you submit in the Client Portal, you can fund your account and start trading.
If you'd like, you can always open a demo account first, and try trading without funding your eWallet.
What if I do not receive a verification email from FXGT?
If you did not receive an email with the verification link, please check your spam folder and make sure you have enough space to receive new emails.
If you are still unable to find it, please follow these instructions, and if you are still having trouble, you can contact our support team via live chat or by email at [email protected]
If I create a profile with FXGT, will I have access to the trading platform?
You will have access to our trading platforms once you have registered a profile with us and downloaded the platform from the Client Portal.
Trading platforms we offer include:
What are eWallets?
eWallets on the Client Portal are used to make Deposits, Withdrawals and Internal Transfers in different currencies, to and from your trading accounts.
To successfully transfer funds from the eWallet to the trading account(s), and vice versa, they need to have the same currency.
How can I open a trading account?
We have multiple account types available, to suit all trader profiles, styles and needs. You can find the specifications for each account type in the Trading Account Types page.
After you decide which account is more suitable for you, you can test it out first on Demo ,or open a Live trading account by clicking on 'Trading Accounts' in the Client Portal.
What is a swap-free (Islamic) account?
An Islamic or swap-free account is a trading account that is free from swaps for a specified time and is only available for clients who follow Sharia law.
A swap-free trading account offers the same features provided in all FXGT trading accounts.
The only difference is that positions on certain FX and other CFD instruments can be held open overnight, with no additional swap or admin fees on trades for a specified period of time.
There is a 7 day no admin fee allowance on our Islamic trading accounts. Starting from day 8, admin fees are applied daily on open positions.
You can check what applies for each account type and instrument here.
How can I open a swap-free (Islamic) account?
The Swap-Free (Islamic) account is available exclusively to Verified Clients of the Islamic faith. To request one, log in to the Client Portal, go to the trading account you wish to update, click Actions (⋮), and select Switch to Islamic Account.
If you fulfil all the requirements, the request will be automatically processed.
For more information on Swap Free Accounts, please click here.
What are the available eWallet currencies?
FXGT offers an array of available eWallet currencies, depending on the clients’ region. To view the available currencies, please visit our Trading Account Types and you can also check on your client portal on the ewallet section.
Are there any country restrictions?
FXGT does not provide services to residents of certain jurisdictions, such as the United States of America, Canada, European countries, Iran, North Korea, and Belize.
Are there any restrictions in the number of trading accounts that I can open?
Please note that you can only open 1 trading account before your profile is verified.
Once the company approves the KYC documents you submit in the Client Portal, you can open up to 6 live accounts and 6 demo accounts, each in any of the available base currencies offered in the Client Portal.
How do I delete my trading account?
Trading accounts cannot be deleted.
We will archive (deactivate) trading accounts that are no longer in use. To let us know you are no longer using your account, please contact us by creating a ticket through the Support Center on the Client Portal.
Can I open a demo trading account?
Yes, you can open a demo account at any time and test out any trade and any strategy you want!
Verified profiles can create up to 6 demo accounts in any available base currency, whilst unverified profiles can open 1 demo account.
Demo accounts are automatically credited with virtual funds upon creation. If your balance runs low, or if you simply want to adjust it, you can add or remove funds directly through your Client Portal, without needing to contact the Support team.
Please note that conditions on demo trading accounts may vary compared to those on live trading accounts.
Can I open a corporate account?
Yes, you can. On the Register page, select “Corporate client” and complete all the required fields. In the “Corporate name” field, please enter your company name. Once your account is created, you will need to complete the Account Verification process, where additional details and documents related to the company will be requested.
What do I do if I forget my account login password?
If you forget your password, you can click on 'Forgot Password?' on the log in screen of the Client Portal, and set a new password from the password recovery screen, according with the outlined instructions.
How do I set up 2-step authentication (2FA) on my account?
From your Client Portal, navigate to ‘Security & Privacy’ and locate the ‘2-Factor Authenticator’ section.
Here, you can set up 2FA for both login and withdrawals (as well as other important actions).
Please note that the 2-Factor Authentication method used for both login and actions must be the same.
How do I switch off 2-step authentication (2FA) on my account?
To remove 2FA follow these steps:
Please note: 2-Factor Authentication on Actions cannot be disabled, as at least one form of verification is required to process withdrawal requests.
For any questions relating to 2FA, please contact us by creating a ticket through the Support Center on the Client Portal.
What personal information do I need to register?
Please provide the following information in order to register:
Are there any age restrictions to open an account?
The Company’s services are available to persons aged 18 or older, or otherwise of legal age in their country of residence.
How long does it take to register an account?
Registering an account takes less than a minute. After you register and log in to your client portal, a pop-up window will appear with verification steps. Click Continue, and a verification code will be sent to your registered email address. Once you receive the code, enter it in the designated field and click Confirm to activate your account.
When can I start trading?
Please note that you must first verify your account before you start trading. Once the company approves the KYC documents you submit in the Client Portal, you can fund your account and start trading.
If you'd like, you can always open a demo account first, and try trading without funding your eWallet.
What if I do not receive a verification email from FXGT?
If you did not receive an email with the verification link, please check your spam folder and make sure you have enough space to receive new emails.
If you are still unable to find it, please follow these instructions, and if you are still having trouble, you can contact our support team via live chat or by email at [email protected]
If I create a profile with FXGT, will I have access to the trading platform?
You will have access to our trading platforms once you have registered a profile with us and downloaded the platform from the Client Portal.
Trading platforms we offer include:
What are eWallets?
eWallets on the Client Portal are used to make Deposits, Withdrawals and Internal Transfers in different currencies, to and from your trading accounts.
To successfully transfer funds from the eWallet to the trading account(s), and vice versa, they need to have the same currency.
How can I open a trading account?
We have multiple account types available, to suit all trader profiles, styles and needs. You can find the specifications for each account type in the Trading Account Types page.
After you decide which account is more suitable for you, you can test it out first on Demo ,or open a Live trading account by clicking on 'Trading Accounts' in the Client Portal.
What is a swap-free (Islamic) account?
An Islamic or swap-free account is a trading account that is free from swaps for a specified time and is only available for clients who follow Sharia law.
A swap-free trading account offers the same features provided in all FXGT trading accounts.
The only difference is that positions on certain FX and other CFD instruments can be held open overnight, with no additional swap or admin fees on trades for a specified period of time.
There is a 7 day no admin fee allowance on our Islamic trading accounts. Starting from day 8, admin fees are applied daily on open positions.
You can check what applies for each account type and instrument here.
How can I open a swap-free (Islamic) account?
The Swap-Free (Islamic) account is available exclusively to Verified Clients of the Islamic faith. To request one, log in to the Client Portal, go to the trading account you wish to update, click Actions (⋮), and select Switch to Islamic Account.
If you fulfil all the requirements, the request will be automatically processed.
For more information on Swap Free Accounts, please click here.
What are the available eWallet currencies?
FXGT offers an array of available eWallet currencies, depending on the clients’ region. To view the available currencies, please visit our Trading Account Types and you can also check on your client portal on the ewallet section.
Are there any country restrictions?
FXGT does not provide services to residents of certain jurisdictions, such as the United States of America, Canada, European countries, Iran, North Korea, and Belize.
Are there any restrictions in the number of trading accounts that I can open?
Please note that you can only open 1 trading account before your profile is verified.
Once the company approves the KYC documents you submit in the Client Portal, you can open up to 6 live accounts and 6 demo accounts, each in any of the available base currencies offered in the Client Portal.
How do I delete my trading account?
Trading accounts cannot be deleted.
We will archive (deactivate) trading accounts that are no longer in use. To let us know you are no longer using your account, please contact us by creating a ticket through the Support Center on the Client Portal.
Can I open a demo trading account?
Yes, you can open a demo account at any time and test out any trade and any strategy you want!
Verified profiles can create up to 6 demo accounts in any available base currency, whilst unverified profiles can open 1 demo account.
Demo accounts are automatically credited with virtual funds upon creation. If your balance runs low, or if you simply want to adjust it, you can add or remove funds directly through your Client Portal, without needing to contact the Support team.
Please note that conditions on demo trading accounts may vary compared to those on live trading accounts.
Can I open a corporate account?
Yes, you can. On the Register page, select “Corporate client” and complete all the required fields. In the “Corporate name” field, please enter your company name. Once your account is created, you will need to complete the Account Verification process, where additional details and documents related to the company will be requested.
What do I do if I forget my account login password?
If you forget your password, you can click on 'Forgot Password?' on the log in screen of the Client Portal, and set a new password from the password recovery screen, according with the outlined instructions.
How do I set up 2-step authentication (2FA) on my account?
From your Client Portal, navigate to ‘Security & Privacy’ and locate the ‘2-Factor Authenticator’ section.
Here, you can set up 2FA for both login and withdrawals (as well as other important actions).
Please note that the 2-Factor Authentication method used for both login and actions must be the same.
How do I switch off 2-step authentication (2FA) on my account?
To remove 2FA follow these steps:
Please note: 2-Factor Authentication on Actions cannot be disabled, as at least one form of verification is required to process withdrawal requests.
For any questions relating to 2FA, please contact us by creating a ticket through the Support Center on the Client Portal.