FAQs & More

Get help with your account or browse answers on specific markets and products.

Will I receive the bonus when I transfer from my eWallet(s) to my trading account(s)?

Direct deposits and transfers between your accounts or from your eWallet(s) to your account are counted.

What account types receive promotions?

Optimus, Mini, and Standard accounts are ‘bonus eligible’ accounts. PRO, CryptoX, Cent, and ECN Zero accounts offer the most competitive conditions.
*Some account types are only available in certain countries. Please visit our Trading Account Types page for more information.

How will I receive the Cashback Promo?

The cashback will be reflected in your trading account every time a position is closed. You can also check your ‘Transaction History’ on the Client Portal to confirm that it has been credited.

What is the Rebate Cashback?

It’s a limited-time promotion that allows eligible FXGT clients who meet the requirements, to earn cashback on spread traded.
The cashback is withdrawable, and you can receive it on an ongoing basis for as long as the promotion is running.
Different terms and conditions apply across different regions. To view the promotion available in your region, check our Promotions Page.

Can I still withdraw my own funds after I claim the No-Deposit Bonus?

Yes, as long as the amount you transfer out is the same amount you transferred in. Once you’ve met the requirements of GTLots in trading volume and closed trades, you’ll be able to withdraw your entire available balance, including any trading profits.

Please note that you will need to complete your KYC and submit all the relevant information to verify your account, for us to process your withdrawal request.

What is the No-Deposit Bonus?

The No-Deposit Bonus is active in specific regions and available to clients who register and open an Optimus account, without making any deposits. The bonus can be claimed within 30 days of registration.

Do you offer promotions outside the bonus program?

We also offer the No-Deposit bonus, Optimus Rebate Cashback, Rebate Bonus, and VPS Sponsorship
Each type of bonus/promotion serves a different purpose.
Stay up to date with the latest bonuses & promotions available in your region by visiting our Promotions page.

Where can I track my progress?

You can track your activity and progress through the Dashboard on the Client Portal. You can view your:

  • Qualified GTLots (QGTLots)
  • Current tier
  • Bonus progress
  • Reward history

Are these bonuses withdrawable?

The bonuses are trading credits and are not withdrawable. Profits generated from trading with these bonuses may be withdrawn, subject to the applicable terms and conditions.

Do I lose the bonus when I transfer from my trading account(s) to my eWallet(s) or between my trading accounts?

If you make a transfer from your trading account to your eWallet or transfer between trading accounts, the deduction of bonus credits will be proportionate to the transferred percentage amount (%).

Formula(s):
Deductible Amount %
= Transfer Out Amount / Account Balance * 100
Deductible Amount in Value = Deductible Amount % * Total Credit

For example:
Calculation(s):

Account Balance: $10,000
Total Credit: $250
Transfer out: $1,000
$1,000 / $10,000 * 100 = 10%
$250 * 10% = $25
Credit deducted: $25

What is the new bonus program?

It's a structured system designed to reward your trading activity. The more you trade, the higher your rewards. Bonuses are activated as you progress in your trading and achieve qualified GTLots.

What is the Loyalty Bonus?

The Loyalty Bonus is a tiered bonus available to verified clients with Standard and Mini live trading accounts who have claimed the Milestone Bonus. The rewards are based on accumulating lifetime QGTLots to progress through levels or tiers.
You move to the next tier once you reach the required number of lifetime QGTLots.
Tiers may vary depending on the client’s status and trading activity.
For more details about your status and the tier you can activate, please visit the Client Portal.

What is the Milestone Bonus?

The Milestone Bonus is available to verified clients with Standard and/or Mini live trading accounts. It applies to the next eligible deposit and is activated once the client completes the required number of QGTLots.

What is the Welcome Bonus?

The Welcome Bonus is available in selected regions for verified clients making their first deposit into a Standard or Mini live trading account.
The bonus applies only to the first deposit made into a qualifying account. If your initial deposit is made into a different account type, you can still qualify by making your next deposit into a Standard or Mini live trading account.

Clients who have already received the Welcome Bonus cannot receive it again, but they can continue with the Milestone Bonus.

Is there a limit for the bonus amount?

Yes, each bonus has a limit depending on the region it targets. Please check each promotion page for more details.

What happens to the lots I already traded?

You can benefit from this bonus scheme starting at 0 QGTLots, giving you a fresh opportunity to enjoy the maximum bonus amount. All clients will start with 0 QGTLots.

What are the requirements for the bonus program?

To benefit from any bonus, you need to:

  • Complete your KYC verification
  • Deposit the minimum amount required to trade (if applicable)
  • Achieve the required number of qualified GTLots (QGTLots) - if applicable - to activate the bonus

How does the bonus program work?

In some regions, the program starts with a Welcome Bonus that the client gets upon their first deposit.
It consists of different stages that clients activate by trading and achieving QGTLots. With each level, they unlock loyalty rewards.

  • The Milestone Bonus
  • The Loyalty Bonus
    *Some bonuses may not be available in your region.

What is a qualified GTLot (QGTLot)?

Qualified GTLots are calculated on a lifetime basis from the moment the client makes their first deposit and include closed trades with a duration equal to or greater than 5 minutes. They start counting from 5 March, the launch date of the program, and accumulate across all your account types and trading history, regardless of deposits, withdrawals, or bonus usage, and are then considered as ‘lifetime qualified GTLots’.

Here's an example:
If you open 1 lot of XAUUSD for a market price of $5000, it would be equal to 5 GTLots. If the position remains open for more than 5 minutes, the 5 GTLots are considered qualified and will count towards your lifetime QGTLots.

What is a GTLot?

1 GTLot = 100,000 USD of trading volume

The GTLot is an innovative unit, specially designed by FXGT for measuring and benchmarking the trading volume of a client’s Live Trading Account across all CFD instruments and asset classes. The GTLot was created with the purpose of unifying the diversity of the contract size, the denomination, and the nominal value of all available CFD instruments into a single standardised unit.

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Promotions & Bonuses

Will I receive the bonus when I transfer from my eWallet(s) to my trading account(s)?

Direct deposits and transfers between your accounts or from your eWallet(s) to your account are counted.

What account types receive promotions?

Optimus, Mini, and Standard accounts are ‘bonus eligible’ accounts. PRO, CryptoX, Cent, and ECN Zero accounts offer the most competitive conditions.
*Some account types are only available in certain countries. Please visit our Trading Account Types page for more information.

How will I receive the Cashback Promo?

The cashback will be reflected in your trading account every time a position is closed. You can also check your ‘Transaction History’ on the Client Portal to confirm that it has been credited.

What is the Rebate Cashback?

It’s a limited-time promotion that allows eligible FXGT clients who meet the requirements, to earn cashback on spread traded.
The cashback is withdrawable, and you can receive it on an ongoing basis for as long as the promotion is running.
Different terms and conditions apply across different regions. To view the promotion available in your region, check our Promotions Page.

Can I still withdraw my own funds after I claim the No-Deposit Bonus?

Yes, as long as the amount you transfer out is the same amount you transferred in. Once you’ve met the requirements of GTLots in trading volume and closed trades, you’ll be able to withdraw your entire available balance, including any trading profits.

Please note that you will need to complete your KYC and submit all the relevant information to verify your account, for us to process your withdrawal request.

What is the No-Deposit Bonus?

The No-Deposit Bonus is active in specific regions and available to clients who register and open an Optimus account, without making any deposits. The bonus can be claimed within 30 days of registration.

Do you offer promotions outside the bonus program?

We also offer the No-Deposit bonus, Optimus Rebate Cashback, Rebate Bonus, and VPS Sponsorship
Each type of bonus/promotion serves a different purpose.
Stay up to date with the latest bonuses & promotions available in your region by visiting our Promotions page.

Where can I track my progress?

You can track your activity and progress through the Dashboard on the Client Portal. You can view your:

  • Qualified GTLots (QGTLots)
  • Current tier
  • Bonus progress
  • Reward history

Are these bonuses withdrawable?

The bonuses are trading credits and are not withdrawable. Profits generated from trading with these bonuses may be withdrawn, subject to the applicable terms and conditions.

Do I lose the bonus when I transfer from my trading account(s) to my eWallet(s) or between my trading accounts?

If you make a transfer from your trading account to your eWallet or transfer between trading accounts, the deduction of bonus credits will be proportionate to the transferred percentage amount (%).

Formula(s):
Deductible Amount %
= Transfer Out Amount / Account Balance * 100
Deductible Amount in Value = Deductible Amount % * Total Credit

For example:
Calculation(s):

Account Balance: $10,000
Total Credit: $250
Transfer out: $1,000
$1,000 / $10,000 * 100 = 10%
$250 * 10% = $25
Credit deducted: $25

What is the new bonus program?

It's a structured system designed to reward your trading activity. The more you trade, the higher your rewards. Bonuses are activated as you progress in your trading and achieve qualified GTLots.

What is the Loyalty Bonus?

The Loyalty Bonus is a tiered bonus available to verified clients with Standard and Mini live trading accounts who have claimed the Milestone Bonus. The rewards are based on accumulating lifetime QGTLots to progress through levels or tiers.
You move to the next tier once you reach the required number of lifetime QGTLots.
Tiers may vary depending on the client’s status and trading activity.
For more details about your status and the tier you can activate, please visit the Client Portal.

What is the Milestone Bonus?

The Milestone Bonus is available to verified clients with Standard and/or Mini live trading accounts. It applies to the next eligible deposit and is activated once the client completes the required number of QGTLots.

What is the Welcome Bonus?

The Welcome Bonus is available in selected regions for verified clients making their first deposit into a Standard or Mini live trading account.
The bonus applies only to the first deposit made into a qualifying account. If your initial deposit is made into a different account type, you can still qualify by making your next deposit into a Standard or Mini live trading account.

Clients who have already received the Welcome Bonus cannot receive it again, but they can continue with the Milestone Bonus.

Is there a limit for the bonus amount?

Yes, each bonus has a limit depending on the region it targets. Please check each promotion page for more details.

What happens to the lots I already traded?

You can benefit from this bonus scheme starting at 0 QGTLots, giving you a fresh opportunity to enjoy the maximum bonus amount. All clients will start with 0 QGTLots.

What are the requirements for the bonus program?

To benefit from any bonus, you need to:

  • Complete your KYC verification
  • Deposit the minimum amount required to trade (if applicable)
  • Achieve the required number of qualified GTLots (QGTLots) - if applicable - to activate the bonus

How does the bonus program work?

In some regions, the program starts with a Welcome Bonus that the client gets upon their first deposit.
It consists of different stages that clients activate by trading and achieving QGTLots. With each level, they unlock loyalty rewards.

  • The Milestone Bonus
  • The Loyalty Bonus
    *Some bonuses may not be available in your region.

What is a qualified GTLot (QGTLot)?

Qualified GTLots are calculated on a lifetime basis from the moment the client makes their first deposit and include closed trades with a duration equal to or greater than 5 minutes. They start counting from 5 March, the launch date of the program, and accumulate across all your account types and trading history, regardless of deposits, withdrawals, or bonus usage, and are then considered as ‘lifetime qualified GTLots’.

Here's an example:
If you open 1 lot of XAUUSD for a market price of $5000, it would be equal to 5 GTLots. If the position remains open for more than 5 minutes, the 5 GTLots are considered qualified and will count towards your lifetime QGTLots.

What is a GTLot?

1 GTLot = 100,000 USD of trading volume

The GTLot is an innovative unit, specially designed by FXGT for measuring and benchmarking the trading volume of a client’s Live Trading Account across all CFD instruments and asset classes. The GTLot was created with the purpose of unifying the diversity of the contract size, the denomination, and the nominal value of all available CFD instruments into a single standardised unit.